Archived Webinars

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Designing a True Learning Organization
(organizational development)

Speaker(s): Bea Fields, Principal, Bea Fields Companies

ANCOR member: $249; Non-member: $299

Session #1: Changing World of Work: Designing a True Learning Organization

Our working world is changing by leaps and bounds. As our world becomes more virtual and flat, the acquisition of knowledge will challenge traditional organizational principles. People in management positions will be working remotely more often, work habits will shift from structured to more fluid and the internet will support the development of more global networks.

Integrating the concepts of a true learning organization will be mission critical and cannot be ignored. During this session, participants will complete an online assessment by the title of “Is Yours a Learning Organization.” This will be followed by a discussion-oriented debrief and a presentation of 3 core principles organizations can apply, starting today to shift their organization into a true knowledge culture.

Session #2: Sourcing and Retention: The War for Critical Talent

If you want a thriving organization, you have to hire great people AND you have to know how to keep them from jumping ship with the knowledge you have empowered them to deploy. Designing a true learning culture in which both competency and capacity can be developed is inherently connected to winning the war for critical talent. This webinar focuses on how one can design an environment that:

• Identifies and cultivates the top 5 strengths of each employee in the organization
• Supports the physical well being and development of people
• Provides emotional support and psychological safety for team members
• Challenges and stretches intellect through ‘on the spot’ coaching, teaching and learning
• Facilitates the creation of new knowledge
• Expands networks both inside and outside the organization
• Makes use of the most current technologies to increase productivity and expand intellectual horsepower

 

Session #3: The Future of Talent Development: Generation Y in the Workplace

Many organizations are struggling to fill key positions. This talent shortage places an enormous amount of stress on their potential to grow or to expand. There are usually two causes for these shortages: 1) The company’s talent development strategies are out of date and out of sync with their vision and strategic goals and 2) A true commitment to the talent development of the entire organization and in particular, our next generation of leaders, Generation Y, is lacking. During this presentation, participants will assess their talent capability of their organizations and participate in a brainstorming activity to get their juices flowing on how to develop out young talent.

Session #4: Developing out the Learning Organization across Generations Using Reverse Mentoring

Companies like Intuit, Google and Deloitte are using a very radical approach to shift their organizations into a living, breathing, dynamic learning organization by implementing reverse mentoring and coaching. With this approach, coaching is offered throughout the organization, but not just with more senior leaders coaching newbies. Younger leaders (Generation X and Y) are using their technological skills and global knowledge to bring fresh and innovative thinking to the veterans of the company. This process will be spelled out in spades during this presentation.

Session #5: The Role of Technology in Designing a True Learning Organization

Facebook, Twitter, Second Life and Online Games: They’re not just for play anymore! The use of online social networks and games such as WarCraft and Everquest are now being leveraged as leadership development tools in some of the world’s leading companies like Sun Microsystems, IBM and Google. And… the great news is this: You don’t have to be a technology firm to take advantage of the technology tools available to enhance learning inside your organization. During this session, participants will be participating in a virtual tour to learn the ins and outs of the technology younger careerist are using and how you can apply these tools to design a true learning organization.

Aging in Individuals with Intellectual/Developmental Disabilities

(consumer focus/service delivery)

Produced in concert with University of Illinois at Chicago

ANCOR member: $399; Non-member: $459

Session #1: The Aging Phenomenon

Speaker(s): Alan Factor, PhD

This session presents the conceptual model of “aging well” across the lifespan, emphasizing the influence of the environment and individualized supports on positive later life outcomes for adults with I/DD. It also discusses best practices for meeting their age-related needs in the context of fiscal policies and paradigm shifts that are shaping service delivery. 

Participants will be able to: 1) explain why the number of older adults will substantially increase over the next forty 40 years, 2) identify the later life concerns associated with growing older and how they differ for people with I/DD, 3) identify the outcomes of “aging well,” and 4) explain how new service paradigms and fiscal policies shaping services and supports will affect these outcomes.

Session #2: Age Related Physical & Cognitive Changes

Speaker(s): Alan Factor, PhD

This presentation discusses how the general aging process affects the body systems, differences that occur among people with developmental disabilities, and suggestions for caregivers.

Participants will be able to:

1. discuss age-related physical and cognitive changes including the unique changes for adults with I/DD
2. identify symptoms indicative of these changes
3. implement interventions to address these changes

 

Session #3: Ten Dollar Technologies That Will Enhance the Independence of Adults with Developmental Disabilities

Speaker(s): Glen Hedman

Leveraging technology to support individuals with disabilities in their homes is critical. Listen to this webinar as Glenn Hedman shares how simple assistive devices, when combined with thorough home planning and design, can help ensure that individuals are well supported and independent while in their own home.

Session #4: Supporting Families in Making Future Plans

Speaker(s): Tamar Heller, PhD

This presentation addresses the barriers families face in making residential, legal, and financial future plans for and with their relative with developmental disabilities. It presents innovative approaches to support families and their relative with a disability in planning for the future. These approaches use person-centered approaches, peer training, and personal advocacy to help families develop plans that address their dreams, personal preferences and goals. Finally, this session will address ways to involve siblings of the adults with developmental disabilities in the planning process.

Session #5: End-of-Life Care/Death and Dying Issues

Speaker(s): Alan Factor, PhD

This presentation discusses how agencies can provide end-of-life care for consumers and support staff and consumers as they deal with death and grief. Participants will: 1) understand the importance of advanced directives, palliative care, and hospice in end-of-life care, 2) explain the grief process and support individuals who are grieving, and 3) understand and respect cultural values and spirituality surrounding death.

Session #6: Dementia Care for Adults with I/DD

Speaker(s): Matthew Janicki, PhD

Many organizations are seeing an increase in the numbers of clients affected by the progression of Alzheimer’s disease among adults with intellectual disabilities (ID), including those with Down syndrome. Alzheimer's disease affects a significant number of adults with Down syndrome (some 65% of adults over 60) as well as adults with other etiologies of intellectual disability (about 6% of adults over 60). A care challenge is how to provide sound and responsive community care for affected adults living with their families, on their own or with friends, or in small community group homes.

Participants will:

1. understand the importance of advanced directives, palliative care, and hospice in end-of-life care
2. explain the grief process and support individuals who are grieving
3. understand and respect cultural values and spirituality surrounding death

Diversification into Elderly Services: Possibilities, Potential & Pitfalls

(consumer focus/diversification in service delivery)

Speaker(s): Bob Bond, Vice President of Operations, ResCare

                Patricia Menoni, Partners in Senior Care

                Wendy Sokol, CEO, SOREO

ANCOR member: $149; Non-member: $199

Session #1: Overview of Aging Services

Diversification into aging services may seem like a good idea for many. In this session, three providers share:

• Why they chose to diversify services
• What challenges they faced
• How they solved those challenges
• Information/resources to assist providers diversifying into the elderly market

 

Session #2: Financial Aspects of Aging Services

Understanding the available funding streams and allocating the agency’s resources to meet the needs of elderly consumers presents several opportunities and challenges for providers who have traditionally supported individuals with disabilities. Bob Bond leads this session, noting the ‘nuts and bolts’ involved when diversifying into the aging arena. Sample budgets, pro forma documents, staffing considerations, including wages and other items will be covered in this no-nonsense financially focused session.

Session #3: Marketing Aspects of Aging Services

Understanding one’s customer is critical to any business’ success. Savvy aging consumers can choose from a myriad of providers, so providers must devote the necessary resources to creating a sophisticated marketing campaign. Learn from Patricia Menoni as she shares marketing tips and tools from the field. Tricia has presented at the National Private Duty Association, ANCOR and other state and national conferences throughout the past several years and is considered one of the most creative and successful marketers within the private duty market.

Running an Organization Focused on the Values of Self-Determination: A Primer on the Technical, Business-Based Principles Providers Can Leverage

(consumer focus/diversification/innovative service delivery)

Speaker(s): Patti Scott, CEO, Neighbours, Inc.

ANCOR member: $79; Non-member: $99

The transition to individualized supports is not easy. In an environment where Money Follows the Person is becoming the norm, understanding the practical, business-oriented approach to making the transition a success is essential.

Patti Scott understands first hand the unique challenges providers face and how to leverage existing opportunities and speak with funders and the community about what's needed to make individualized supports work. In this webinar, she provides an overview of the technical aspects of transitioning to and/or creating an organization where individuals control their own budgets and are supported in their own homes. Providers will gain insights and practical tips during this session on navigating successfully though this environment.

Patti is involved in TASH's Community Living Committee is a board member of the New Jersey Association of Community Providers and regularly consults with providers both nationally and internationally.

Labor Relations: Proactive Strategies to Address the Union Movement

(human resources focus/labor relations)

ANCOR member: $149; Non-member: $199

Addressing the needs and concerns of the workforce is critical if individuals with disabilities are to experience meaningful, well-supported lives. Understanding current labor issues and approaches for the organization to interact with labor unions is critical to the stability of this workforce and to provider organizations in general. This series will help you positively interact with your workforce and labor unions, and is useful whether your agency is unionized or not.

Session #1: Labor Law for the Non-union Private Provider
Speaker(s): John Gilliland, Esq., Gilliland & Marquette

Many private providers do not realize that the national labor law concerning unionization and collective bargaining can apply to them even though they do not have a union. This webinar will provide an overview of the national labor law and how it applies to non-union private providers. It will identify employee rights, employer unfair labor practices, and how a union becomes the collective bargaining unit for employees. The labor law’s impact on various personnel policies will be highlighted and explained. It will conclude by identifying key actions private providers can take to ensure a committed workforce.

Session #2: Union Organizing: Basic Principles and Opportunities for Providers to Respond
Speaker(s): Rian Wathen, Senior Managing Consultant, Labor Relations Services Inc.

If a union approached your employees, how would they respond and how would you respond?

This webinar will update you on the current state of union organizing including a detailed look at SEIU. The presentation will include “10 things you should do right now,” based on Rian Wathan’s experience as a former organizing director for a statewide union. The discussion will include topics such as how to safeguard your information and how you can legally communicate your opposition to unions to your employees. There will also be the opportunity to ask questions of this former union officer regarding steps you can take to keep your company union free.

Session #3: Interest Based Bargaining: Cooperation and Engagement to Facilitate Positive Outcomes

Speaker(s): Regis Obijiski, Executive Director, New Horizons Resources, Inc.
                 Sam Laganaro, Director of Human Resources, New Horizons Resources, Inc.

New Horizons Resources, Inc. had a rocky start with the unions representing most of its direct support staff. Recognizing the need for a new approach, the parties committed to a cooperative effort in an open environment of open communication and mutual respect.

The tool they used was interest based bargaining (also known as win-win bargaining). IBB explores the interests of the parties and how they can be reconciled and finds mutual acceptable ways that labor and management can meet those needs.

IBB has removed much of the stress associated with collective bargaining and has enabled NHR and the union out find innovative solutions to the ongoing challenges we face, including health insurance for staff, professional development of direct support staff and other issues.

Workforce Development: DSPs As the Focus
(HR/workforce development)

Speaker(s): Faculty of the University of Minnesota, including Sheryl Larson, Amy Hewitt, Nancy McCullogh, John Sauer & provider representatives from across the country

ANCOR member: $399; Non-member: $459

ANCOR has partnered with the University of Minnesota, Research and Training Center on Community Living and model agencies from across the country who have significantly decreased their turnover rates to produce a special 6-part webinar series focused on interventions proven to reduce turnover.

Session #1: Creating Supportive Organizational Culture for DSPs

This session provides an overview of promising practices and current initiatives in finding, choosing and keeping direct support professionals. Resources for tracking turnover, vacancy rates and other workforce challenges will be provided and their use described.

Session #2: Recruitment, Selection and Hiring Strategies

This session focuses on how creating a supportive organizational culture can improve job satisfaction, job performance and turnover rates for direct support professionals. Characteristics of organizations that empower DSPs and achieve success in finding, choosing and keeping DSPs will be described.

Session #3: DSP Training, Credentialing and Apprenticeship Strategies

This session focuses on strategies to reduce turnover by improving strategies used to recruit, select and hire new DSPs. Topics to be discussed include recruitment, realistic job preview, structured behavioral interviews and organizational entry. Examples of exemplary practice will be shared.

Session #4: Supporting Supervisors and Managers: National Training

This session focuses on current promising practices in training, credentialing and apprenticeship. A description of how to improve organizational practices in these areas will be explored. Additional resources and innovative programs will be noted.

Session #5: Technical Assistance Models

This session will describe several successful train-the-trainer projects on workforce development including the National Training Institute for Frontline Supervisors, and initiatives in Kansas, Illinois, Alaska and California.

Session #6: Training DSPs: Mentoring Programs

This session will describe strategies for implementing mentoring programs for DSPs and supervisors to improve job performance and turnover outcomes. Several mentoring programs will be highlighted.

Completing the Puzzle of Autism Spectrum Disorder

(consumer focus/service delivery)

ANCOR member: $149; Non-member: $199

This series addresses different dimensions of autism: vocational success, early intervention, and life planning. Learn from the people who have been advocating and providing services before ASD was ever a Nightline segment.

Session #1: A Recipe for Vocational Success
Speaker(s): Joel Smith, Ph.D., Executive Director, Autism Services Association

This presentation focuses on family and consumer considerations in deciding upon an adult life vocational program for young adults and adults with Autism Spectrum Disorder. The session explores issues associated with the transition from educational settings to adult life programs, such as funding, and community employment options. What are consumers looking for and what questions should they ask state agency representatives and private agencies? How do you evaluate an adult services community employment program? IRWE: What is it and how should one use it.

Session #2: Early Childhood Identification of Autism Spectrum Disorders
Speaker(s): Scott Fogo, Director of Autism Services and Medical Rehabilitation Services, Easter Seals Crossroads of Indiana

This informative 2-hour session explores current screening tools and promising practices in the area of early identification. Why is early identification important? How can global issues of ASD are addressed by continued education of medical, educational, and allied health professionals. The session wraps up with a discussion of the role of parent and professional partnerships in the identification and treatment of Autism Spectrum Disorders.

Session #3: Taking Life by the Horns – Life Planning for People with ASD
Speaker(s): David Holmes, Chairman and CEO of Lifespan Services, LLC, a consulting firm helping families, individuals with autism and related disabilities, as well as, schools and agencies at the local, state and federal level, to get the supports they need

Individuals with autism require more structure in their lives than the average individual. Adults with autism require continuing supports throughout their lifespan. And yet, the approach to services for individuals with autism is the equivalent of ending insulin treatments for diabetics after they graduate from school or move to a new community. A structured service delivery system is the “insulin” for adults with autism spectrum disorder. This presentation discusses the service needs of adults on the autism spectrum; how to plan for such services; and how to access such services when they are needed.